Welcome to the VENTURE FORTH CLOTHING LLC website. We hope you are satisfied with your shopping experience, but if you are not happy with your purchase, we offer a convenient refund and exchange policy. Please read the following terms carefully to understand our return policy.
- Refund Policy Overview
If you are not satisfied with your purchase, you can request a refund or exchange within 30 days of receiving your order. Please ensure the item has not been washed or worn and retains its original tags and packaging. - Return Conditions
Product Condition:
All returned items must be in unused condition with all original tags and packaging. - Return Process
Submitting a Request:
Please contact our customer service team via email at [email protected] to submit your return request. Please include your order number and the reason for your return or exchange in the email.
Obtaining Return Authorization:
Upon receiving your request, we will review your refund or exchange application and provide you with return authorization and the return address.
Return Address:
Please ship returned items to the following address: 3905B NANTUCKET, GREENVILLE, NC 27834-2166
Shipping the Item:
Ship the item back to the designated address and ensure you use a trackable shipping method so we can confirm your return. - Processing Time
Once we receive your returned item, we will process your refund or exchange request within 5 business days.
Refunds will be issued to the original payment method used for the purchase. If you choose an exchange, we will ship the new item as soon as possible after processing is complete. - Shipping Costs
Return shipping costs are generally the responsibility of the customer. However, if the item has a quality defect or was shipped incorrectly, we will cover the return shipping costs.
Thank you for choosing VENTURE FORTH CLOTHING LLC. We look forward to providing you with satisfactory service!